Mastering Difficult Conversations: Empower Your Hygiene Practice

Welcome to an empowering course that equips you with the tools to navigate difficult conversations with patients in the operatory. Presented by the esteemed Trisha O’Hehir, RDH, MS, this course is designed to identify common conversations that may create anxiety or uncertainty for hygienists, even after years of experience. Prepare to discover verbiage that diffuses tension and fosters a safe environment for future conversations with all patients.

Course Overview:

“Difficult Conversations in the Operatory for the Hygienist” delves into the art of effective communication and conflict resolution in the dental operatory. As a hygienist, you may encounter challenging discussions with patients that demand a compassionate and skilled approach. This course empowers you with the confidence to address common concerns, defuse tension, and build trust with patients.

Learning Objectives:

Throughout this course, you will achieve the following learning objectives:

1. Identify common conversations between hygienists and patients that may create anxiety or uncertainty.
2. Discuss effective verbiage that can be utilized by hygienists and team members to foster positive communication.
3. Demonstrate the benefits of preparing for difficult conversations through role-playing and working with patients.

Course Highlights:

1. Empowering Communication: Benefit from Trisha O’Hehir’s expertise in fostering effective communication and creating a safe environment for discussions.
2. Transformative Verbiage: Discover the power of using specific language that diffuses tension and fosters trust with patients.
3. Role-Playing Techniques: Embrace role-playing exercises that prepare you for challenging conversations, ensuring you respond with compassion and confidence.
4. Building Patient Trust: By mastering difficult conversations, you will enhance patient trust and elevate your practice.

Elevate Your Practice and Master Difficult Conversations:

Course Duration: 34 minutes and 15 seconds.

Embrace the transformative impact of effective communication and navigate challenging conversations with ease. Trisha O’Hehir’s expertise will empower you to create a positive and reassuring environment in the operatory.

Don’t miss this opportunity to enhance your communication skills, build patient trust, and enrich your hygiene practice. Join us for “Difficult Conversations in the Operatory for the Hygienist” and unlock the secrets to empowering patient interactions. Embrace the transformative power of knowledge and propel your hygiene practice to new heights.

Enroll now and embark on an unforgettable educational journey that will leave you inspired, informed, and equipped to handle any conversation with grace and confidence. This course promises to be a game-changer in your practice, and your patients will thank you for the exceptional care you provide. Don’t let this opportunity pass you by – join us and master difficult conversations today!